![]() ![]() Though you walk downstairs, this is not a basement spa. I’m greeted by an attendant who takes care of me throughout my visit (another nice touch). Its location and position are absolutely lovely within the property as a whole – feeling like a separate entity but also part of the resort. This is a spacious spa situated on a hill overlooking lush tropical greenery and the ocean. The day before my treatment, I received an extremely detailed (live, not recorded) voicemail from the spa team at the Montage that once again welcomed me, outlined my spa access and details of my treatment and reminded me of the six-hour cancellation policy, giving me plenty of time to opt out with no penalty if I wanted to (a very nice touch). My guess is most guests book on arrival in Hawaii or, specifically, arrival at the Montage, so the booking software is probably not an issue. I was assured they were wide open for the day I was looking to book which was over a month in advance. Given I’m in California, a call to Hawaii was no problem (not sure international customers would feel the same) and it was a much more personalised and informative experience detailing my access to all spa amenities and the availability of a US$150 (€138, £122) day pass if someone wanted to join me. My experience, which took place just after the Thanksgiving holiday in the US, started with a booking in mid-October but I was surprised (and disappointed) to see only six treatments listed online and none of them was the island-specific, outdoor lomi lomi, 90-minute massage I wanted. So, while I was very much looking forward to my 90-minute lomi lomi massage at the Spa Montage Kapalua Bay, the experience had to be stellar or it was sure to fall short of expectations. But, truly, when access to wellness and relaxation is pretty much all around you, you can have high hopes when it comes to a spa treatment that costs US$305 (€281, £248) plus tax and the mandatory 20 per cent service charge, aka ‘tip’. ![]() Pulling yourself away from these simple joys to head to a spa requires some sacrifice (she says with a heavy dose of irony). It’s easy to spend the whole day simply chilling out after, say, a morning yoga or stand-up paddle board session or a hike along the shores taking in the mesmerising views. The beaches, the waters, the warm breezes. Spending time on the beautiful and picturesque Hawaiian island of Maui is a wellness experience in itself. The setting gives Cavanah high hopes for her lomi lomi massage Credit: Photo: Montage Kapalua Bay ![]()
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